Custom AI Chatbots
Custom AI chatbots trained on your business, available around the clock
Custom AI chatbot development for your website, WhatsApp and social channels. We design, build and maintain chatbots around your products, tone and processes, with a clear handover to your team when a person is needed.
Try it
Try our own chatbot
This one answers from prepared questions about SkyUp. Your production chatbot runs on a current Claude, GPT or Gemini model and is trained on your own business knowledge.
- Designed to answer from your approved content, and to say so when it doesn't know
- Knows when to stop and hand over to a human
- Captures name, email and intent for every conversation
- Multilingual where your customers need it, confirmed at scoping
- Full transcripts and analytics so you see what people ask
SkyUp chatbot
Answers from prepared questions
Hello, I'm the SkyUp chatbot. Pick a question below or type your own.
Typed questions may be answered by AI. Please don't enter personal or confidential information.
A small example of what we build. Get one trained on your business →
What we build
Types of AI chatbots we build
Each one is custom-built. We start from the job it needs to do, then choose the right model and channels.
Customer support bots
Instant, accurate answers on orders, pricing, policies and how-tos, with a clean handover to your team when needed.
Lead generation & sales chatbots
Greets visitors, asks qualifying questions, books calls into your calendar and drops the lead into your CRM.
WhatsApp chatbots & social
One WhatsApp chatbot that also works on Instagram, Messenger and your website, keeping the conversation history for each customer.
Knowledge assistants
An internal bot for your staff that answers from your SOPs, contracts, price lists and documents in seconds.
Connected to your systems
Bots that look up orders, invoices, stock or bookings by plugging into your CRM, store or accounting software.
Voice assistants
Natural-sounding voice agents that answer calls, take messages and handle routine requests out of hours.
Process
From scoping to launch
- 01
Map the conversations
We list the questions and tasks your bot should handle, and where humans step in.
- 02
Train on your data
Website, PDFs, FAQs and policies go into a private knowledge base for your bot only.
- 03
Test & refine
You and your team try to break it. We tune tone, accuracy and guardrails.
- 04
Launch & care
We deploy on your channels, monitor conversations and keep it improving.
FAQ
AI chatbot FAQs
Will the bot make things up?+
We build with guardrails: the bot answers from your approved knowledge base, says so when it doesn't know, and hands over to a person. We test this thoroughly before launch.
Is my business data safe?+
Your knowledge base is private to your chatbot. We use the business API services of providers such as Anthropic and OpenAI; under their current API terms, customer data is not used to train their models by default. Content is sent to the provider only to complete the task.
Which AI models do you use?+
We're model-agnostic. We choose between models such as Claude, GPT and Gemini depending on the job, the languages you need and your budget. For larger jobs we build multi-agent systems, where several specialised bots work together.
Can it connect to my existing tools?+
Yes. Common connections include calendars, CRMs, Shopify, WhatsApp Business, and accounting software like QuickBooks and Xero through our Finance Hub service.
Related services
Let's design your chatbot
Tell us the top ten questions your customers ask. We'll show you how a bot would handle them.